Terms of Service

Last Updated: January 19, 2026

1. Acceptance of Terms

By accessing or using SwimMeet Pro, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these terms, you may not use the service.

These Terms constitute a legally binding agreement between you and Bitmule Tech LLC. By creating an account, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old to create an account and use our service. By creating an account, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into binding contracts
• You are not prohibited from using the service under applicable laws

Meet directors and team administrators are responsible for ensuring compliance with applicable age restrictions and parental consent requirements when entering swimmer data.

3. Account Responsibilities

You are responsible for:

• Maintaining the confidentiality and security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Providing accurate and current account information
• Complying with these Terms and all applicable laws

You agree not to:

• Share your account credentials with others
• Allow others to access your account
• Create multiple accounts to circumvent restrictions
• Use another person's account without permission

We reserve the right to suspend or terminate accounts that violate these responsibilities.

4. Data Controller Responsibilities

By using SwimMeet Pro to manage swim meets, you acknowledge that you are the data controller under applicable privacy laws for any swimmer, coach, or team information you enter into the system.

Your Responsibilities as Data Controller:

You are solely responsible for:

• Obtaining Consent: Obtaining all necessary consents from swimmers, parents/guardians, and coaches before entering their personal information into SwimMeet Pro
• COPPA Compliance: For swimmers under 13, obtaining verifiable parental consent as required by the Children's Online Privacy Protection Act (COPPA)
• Privacy Notices: Providing appropriate privacy notices to swimmers and parents explaining how their data will be used
• Data Accuracy: Ensuring all swimmer data entered is accurate and up-to-date
• Compliance: Ensuring compliance with all applicable privacy laws including GDPR, CCPA, COPPA, and state-specific privacy laws
• Organizational Policies: Managing data in accordance with your organization's policies and procedures
• USA Swimming Rules: Complying with USA Swimming requirements where applicable
• Data Subject Rights: Responding to requests from swimmers and parents to access, correct, or delete their data

Consent Requirement:

By creating a meet and entering swimmer data, you confirm and warrant that:

• You have obtained all necessary consents and authorizations to enter swimmer data
• You have provided required privacy notices to swimmers and parents
• You have authority to share this data with SwimMeet Pro for meet management purposes
• You will maintain records of consent as required by law

SwimMeet Pro's Role:

SwimMeet Pro acts as a data processor, processing swimmer information solely on your behalf and according to your instructions. We will:

• Process data only as necessary to provide meet management services
• Implement appropriate security measures
• Assist with data subject rights requests when reasonably requested
• Notify you of any data breaches affecting swimmer data
• Not use swimmer data for any purpose other than providing our services

5. Desktop Agent Software

Our desktop agent software integrates with SST (Superior Swim Timing) systems to automate timing data uploads.

License Grant:

We grant you a limited, non-exclusive, non-transferable, revocable license to install and use the desktop agent software solely for integrating with SwimMeet Pro.

By Installing and Using the Agent, You Agree That:

• The agent will access timing result files stored locally by your SST timing system in designated directories only
• The agent will transmit race results to SwimMeet Pro servers via encrypted connection
• You are responsible for ensuring the agent has appropriate permissions on your system
• You will not attempt to reverse-engineer, modify, decompile, or redistribute the agent software
• You will not use the agent for any purpose other than timing system integration with SwimMeet Pro
• You will keep the agent software updated to the latest version

Agent Behavior:

The agent is designed to:

• Monitor only designated timing system directories
• Transmit only timing data to SwimMeet Pro servers
• Store minimal logs locally for troubleshooting (automatically deleted after 30 days)
• Use encrypted connections for all data transmission

Security:

• The agent is code-signed to verify authenticity
• We regularly update the agent to address security issues
• The agent does not access files outside designated directories
• The agent does not collect personal information beyond timing data

Uninstallation:

You may uninstall the agent at any time through standard operating system removal procedures. Uninstallation does not affect previously uploaded meet data.

6. Payment & Billing

Payment Processing:

• Payments are processed through LemonSqueezy, a third-party payment processor
• We do not store your credit card or financial information
• You authorize LemonSqueezy to charge your payment method for all fees

Subscription Terms:

• Subscription fees are billed monthly or annually in advance, as selected during signup
• Fees are non-refundable except as required by law or as stated in Section 14
• Prices are subject to change with 30 days' advance notice to active subscribers
• Currency and applicable taxes will be determined based on your billing location

Payment Failures:

• Failed payments may result in immediate service suspension
• We will attempt to notify you via email before suspension
• Service will be restored once payment is successfully processed
• Repeated payment failures may result in account termination

Price Changes:

We reserve the right to change subscription prices. For existing subscribers:

• You will receive 30 days' advance notice of price changes
• Changes take effect at your next billing cycle after notice
• You may cancel before the price change takes effect

7. Service Availability

We strive to provide continuous service availability but do not guarantee 100% uptime.

Service Interruptions:

Service may be interrupted due to:

• Scheduled maintenance (we will provide advance notice when possible)
• Technical issues or system failures
• Timing system integration problems
• Third-party service provider outages
• Security incidents or attacks
• Force majeure events (see Section 18)

Scheduled Maintenance:

• We will make reasonable efforts to schedule maintenance during off-peak hours
• We will provide at least 24 hours' notice for scheduled maintenance when possible
• Emergency maintenance may be performed without advance notice

No Uptime Guarantee:

We do not provide Service Level Agreements (SLAs) or uptime guarantees. We are not liable for service interruptions or their impact on your meets.

8. User Data & Meet Results Disclaimer

While we implement industry-standard backup and security practices, you acknowledge and agree that:

Data Loss:

We are not responsible for any loss of meet data due to:

• User actions (deletion, corruption, incorrect entry)
• Third-party service failures (AWS, Vercel, Neon outages)
• Timing system malfunctions or configuration errors
• Desktop agent issues or connectivity problems
• Unforeseen technical issues, bugs, or system failures
• Security breaches or cyberattacks
• Natural disasters or force majeure events

Data Accuracy:

• Users are responsible for verifying the accuracy of heat sheets, results, and exported data
• We are not liable for errors in timing data transmitted from SST systems or other timing hardware
• Meet directors should review all data before publishing results publicly
• We provide tools to help ensure accuracy but cannot guarantee error-free results

Backup Responsibility:

• Meet directors should maintain independent backups of critical meet information
• We provide data export tools but you are responsible for creating and maintaining your own backups
• Historical meet data may be subject to retention limits based on your subscription tier

Service Usage:

• The service is provided on an "as-is" and "as-available" basis
• We make no warranties regarding service reliability, accuracy, or fitness for any particular purpose

9. Prohibited Uses

You may not use SwimMeet Pro for any unlawful purpose or in any way that violates these Terms.

Specifically Prohibited:

You may not:

• Use the service for illegal or unauthorized purposes
• Enter false, misleading, or fraudulent meet or swimmer data
• Violate any laws, including privacy laws, when entering or handling swimmer data
• Attempt to exploit vulnerabilities, hack, or disrupt the service
• Reverse-engineer, decompile, or attempt to discover source code
• Resell, redistribute, or sublicense the service without written permission
• Use the service to harass, defame, threaten, or violate the rights of swimmers, coaches, or other users
• Share account credentials or allow unauthorized access to your account
• Circumvent usage limits, access restrictions, or security measures
• Transmit malware, viruses, or malicious code
• Overload or interfere with service infrastructure
• Use automated tools (bots, scrapers) without permission
• Impersonate others or misrepresent your affiliation
• Collect personal information from swimmers for purposes other than meet management
• Use swimmer data for marketing, solicitation, or any purpose other than meet management

Consequences:

Violation of these prohibitions may result in:

• Immediate account suspension or termination
• Removal of content or data
• Legal action to enforce these Terms
• Reporting to law enforcement if illegal activity is suspected

10. Meet Results & Public Data

By publishing meet results through SwimMeet Pro, you acknowledge and agree that:

Public Availability:

• Results may be made publicly available as configured by the meet director
• Published results may be indexed by search engines (Google, Bing, etc.)
• Results may be accessible to anyone with the public link or QR code
• Once published, results may be cached or archived by third parties

Third-Party Sharing:

Results may be:

• Exported to USA Swimming or other swimming organizations as required
• Displayed on timing system scoreboards and public displays
• Shared via QR codes, embeddable widgets, or public links
• Included in reports, rankings, or statistical aggregations

Your Responsibilities:

You are responsible for:

• Ensuring you have proper permissions before publishing swimmer data publicly
• Complying with your organization's policies on data sharing
• Providing appropriate privacy notices to swimmers and parents about public results
• Managing result visibility settings appropriately
• Responding to requests to remove results if required by law or parental request

Our Rights:

We reserve the right to:

• Remove results that violate these Terms or applicable laws
• Disable public access if we receive credible reports of unauthorized data sharing
• Provide meet results to law enforcement or regulatory authorities if required by law

11. Modification & Suspension of Service

We reserve the right to modify, suspend, or discontinue any part of SwimMeet Pro at any time, with or without notice.

Service Changes:

We may:

• Add, remove, or modify features
• Change user interfaces or workflows
• Update pricing or subscription tiers
• Modify API endpoints or integrations
• Discontinue support for specific timing systems or formats

Notice of Changes:

• Where feasible, we will provide reasonable advance notice of significant changes
• Notice may be provided via email, in-app notifications, or website announcements
• Continued use after changes constitutes acceptance

Account Suspension or Termination:

We may suspend or terminate accounts that:

• Violate these Terms or our policies
• Engage in abuse of the service or other users
• Fail to pay subscription fees
• Pose security or legal risks
• Are inactive for extended periods

Effect of Termination:

Upon termination:

• Your access to the service will be immediately revoked
• Your data will be retained for 30 days, then permanently deleted (subject to legal requirements)
• You may request a data export within the 30-day period
• Subscription fees are non-refundable (see Section 14)

12. Indemnification

You agree to indemnify, defend, and hold harmless Bitmule Tech LLC, its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of SwimMeet Pro or violation of these Terms
• Swimmer data you enter without proper consent or authorization
• Meet results published through the service without appropriate permissions
• Your failure to comply with USA Swimming rules or other applicable regulations
• Your violation of any third-party rights, including privacy rights or intellectual property rights
• Your breach of representations and warranties in these Terms
• Any negligent or wrongful conduct by you or anyone using your account

This indemnification obligation survives termination of these Terms and your use of the service.

13. Fair Use Policy

We may impose limits on service usage based on your subscription tier to ensure fair use and prevent abuse.

Usage Limits May Include:

• Number of meets per year
• Maximum swimmers per meet
• Number of user accounts
• Storage capacity for meet data
• API call limits
• Number of public result pages

Exceeding Limits:

Exceeding these limits may result in:

• Service degradation or restricted access
• Additional fees for overage
• Requirement to upgrade your subscription plan
• Temporary suspension until limits are addressed

Abuse Prevention:

We reserve the right to implement additional restrictions if we detect:

• Unusual usage patterns
• Automated scraping or bulk data collection
• Resource-intensive operations affecting service performance
• Attempts to circumvent usage limits

14. Refund & Cancellation Policy

Cancellation:

• You may cancel your subscription at any time through your account settings
• Cancellations take effect at the end of the current billing period
• You retain access to the service until the end of the paid period
• No partial refunds are provided for early cancellation

Data After Cancellation:

• Access to meet data will be maintained for 30 days after cancellation
• You may export your data during this period
• After 30 days, data may be permanently deleted (subject to legal requirements)
• We will send reminder emails before permanent deletion

Refund Policy:

No refunds are provided for partial billing periods unless:

• Required by applicable law
• Service failure prevents you from using the service for an extended period
• Billing error results in incorrect charges
• Granted at our sole discretion in exceptional circumstances

Billing Disputes:

If you believe you were charged incorrectly:

• Contact support@swimmeet.pro within 30 days of the charge
• Provide details of the disputed charge
• We will investigate and respond within 10 business days
• Refunds for valid billing errors will be processed within 10 business days

15. Limitation of Liability

To the fullest extent permitted by applicable law, Bitmule Tech LLC shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of SwimMeet Pro, including but not limited to:

Excluded Damages:

• Loss of profits, revenue, or business opportunities
• Loss of data or meet information
• Loss of goodwill or reputation
• Errors in timing data, heat sheets, or meet results
• Service interruptions, downtime, or unavailability
• Timing system integration failures or malfunctions
• Unauthorized access to your account or data
• Reliance on service features or data accuracy
• Costs of procurement of substitute services
• Any damages arising from meet cancellations or delays

Maximum Liability:

Our total cumulative liability for any and all claims related to SwimMeet Pro shall not exceed the total amount you paid to us for the service in the 12 months immediately preceding the event giving rise to liability.

Exceptions:

Nothing in these Terms limits liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded or limited by applicable law

Basis of the Bargain:

You acknowledge that these limitations of liability are fundamental elements of the agreement between you and Bitmule Tech LLC, and that we would not provide the service without these limitations.

16. Disclaimer of Warranties

SwimMeet Pro is provided on an "AS-IS" and "AS-AVAILABLE" basis without warranties of any kind, either express or implied.

Disclaimed Warranties:

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

• Merchantability: That the service is suitable for commercial use
• Fitness for a Particular Purpose: That the service meets your specific needs
• Non-Infringement: That the service does not violate third-party rights
• Accuracy: That meet data, results, or timing information is accurate
• Reliability: That the service will be uninterrupted, secure, or error-free
• Quality: That the service meets any particular standard of quality
• Data Integrity: That data will not be lost, corrupted, or compromised

No Guarantees:

We do not guarantee or warrant that:

• The service will meet your requirements or expectations
• Timing system integration will work with all hardware configurations
• Data exports will be compatible with all third-party systems
• Results will be accepted by USA Swimming or other organizations
• The service will be available at all times without interruption
• All bugs or errors will be corrected
• The service is secure from unauthorized access

Some jurisdictions do not allow disclaimers of implied warranties, so some of these disclaimers may not apply to you.

17. Intellectual Property Rights

All intellectual property rights in SwimMeet Pro, including but not limited to trademarks, logos, software, user interfaces, documentation, and content, are owned by Bitmule Tech LLC or our licensors.

Our Rights:

We retain all rights, title, and interest in:

• SwimMeet Pro software and platform
• Desktop agent software
• API and integrations
• Documentation and help materials
• Trademarks, trade names, and logos
• Design, layout, and user interface
• Proprietary algorithms and methods

Your Rights:

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use SwimMeet Pro for meet management purposes
• Install and use the desktop agent software
• Export your meet data in standard formats

Restrictions:

You may not:

• Copy, modify, distribute, or create derivative works of our software
• Remove or alter proprietary notices or labels
• Use our trademarks or branding without written permission
• Reverse-engineer, decompile, or disassemble our software
• Frame or mirror any part of the service
• Use our intellectual property in a way that suggests endorsement

User Content:

You retain ownership of meet data and content you enter. By using the service, you grant us a limited license to:

• Store, process, and display your data to provide the service
• Create backups and perform technical operations
• Generate anonymized analytics and aggregated statistics

This license terminates when you delete your data or close your account (subject to legal retention requirements).

18. Force Majeure (Uncontrollable Events)

Bitmule Tech LLC shall not be held liable for delays or failures in performance due to circumstances beyond our reasonable control ("Force Majeure Events"), including but not limited to:

• Natural disasters (earthquakes, floods, hurricanes, fires)
• War, terrorism, civil unrest, or government actions
• Pandemics or public health emergencies
• Internet infrastructure failures or telecommunications outages
• Power outages or utility failures
• Cyberattacks, hacking, or distributed denial of service (DDoS) attacks
• Labor disputes or strikes
• Failures of third-party service providers (AWS, Vercel, Neon, Clerk, LemonSqueezy)
• Changes in laws or regulations that prevent performance

During Force Majeure Events:

• Our obligations under these Terms are suspended for the duration of the event
• We will make reasonable efforts to resume service as soon as possible
• We will notify users of significant disruptions when feasible
• Subscription fees are not refundable for Force Majeure-related outages

19. Third-Party Service Dependencies

SwimMeet Pro integrates with and depends on third-party service providers. We use best-in-class providers but are not responsible for their failures or issues.

Current Third-Party Services:

• Clerk: Authentication and user management
• Vercel: Application hosting and deployment
• Neon: Database hosting
• Amazon Web Services (AWS): Infrastructure and backup storage
• LemonSqueezy: Payment processing

Third-Party Responsibilities:

We are not responsible for:

• Service interruptions caused by third-party provider outages
• Data breaches or security incidents at third-party providers
• Changes to third-party pricing, terms, or features
• Discontinuation of third-party services
• Performance issues or bugs in third-party software

Changes to Providers:

We reserve the right to change service providers at any time. We will:

• Make reasonable efforts to ensure seamless transitions
• Maintain data security during migrations
• Notify users of significant provider changes when feasible

20. USA Swimming Compliance

SwimMeet Pro supports SDIF (Swim Data Interchange Format) for USA Swimming integration, but users are solely responsible for compliance with USA Swimming rules and regulations.

Your Responsibilities:

• Ensuring your meets comply with USA Swimming sanctioning requirements
• Obtaining proper meet sanctions and approvals
• Following USA Swimming rules for data handling and reporting
• Submitting results in accordance with USA Swimming requirements
• Maintaining USA Swimming memberships and certifications

Our Role:

We provide:

• SDIF import and export functionality
• Tools that support USA Swimming compliance
• Documentation on using our service for USA Swimming meets

We do not:

• Guarantee that use of our service ensures USA Swimming compliance
• Verify that meets are properly sanctioned
• Submit results to USA Swimming on your behalf (unless explicitly contracted)
• Provide legal advice on USA Swimming rules

No Endorsement:

SwimMeet Pro is not affiliated with, endorsed by, or approved by USA Swimming unless we have obtained explicit written authorization and state so publicly.

21. Dispute Resolution & Governing Law

Governing Law:

These Terms are governed by and construed in accordance with the laws of the State of Oregon, United States, without regard to its conflict of law principles.

Dispute Resolution Process:

Before filing any legal action, you agree to:

1. Contact support@swimmeet.pro describing the dispute
2. Engage in good-faith negotiations to resolve the dispute informally
3. Allow 30 days for informal resolution attempts

Binding Arbitration:

If informal resolution fails, disputes shall be resolved through binding arbitration in Eugene, Oregon, administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

Arbitration Terms:

• One arbitrator mutually agreed upon by both parties (or appointed by AAA if no agreement)
• Arbitration conducted in English
• Each party bears its own costs unless the arbitrator awards costs to the prevailing party
• Arbitrator's decision is final and binding
• Judgment on the award may be entered in any court having jurisdiction

Exceptions to Arbitration:

Either party may seek injunctive relief in court for:

• Intellectual property infringement
• Breach of confidentiality
• Violation of prohibited uses
• Enforcement of arbitration awards

Class Action Waiver:

You agree to resolve disputes on an individual basis only. You waive any right to participate in class actions, class arbitrations, or representative proceedings.

Jurisdiction:

To the extent arbitration does not apply, you consent to the exclusive jurisdiction of state and federal courts located in Lane County, Oregon.

22. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction:

• The remaining provisions shall remain in full force and effect
• The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable
• If modification is not possible, the provision shall be severed from these Terms

The parties intend that if any provision requires modification or severance, the Terms should be interpreted to give maximum effect to the parties' intentions.

23. No Waiver

Failure by Bitmule Tech LLC to enforce any right or provision of these Terms shall not constitute a waiver of:

• That right or provision
• Any other right or provision
• Future enforcement of that right or provision

Waivers must be in writing and signed by an authorized representative of Bitmule Tech LLC.

Any waiver of a breach does not constitute a waiver of any subsequent breach.

24. Assignment

Your Restrictions:

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. Any attempted assignment without consent is void.

Our Rights:

We may assign these Terms, in whole or in part, without restriction, including in connection with:

• Merger, acquisition, or reorganization
• Sale of all or substantially all assets
• Transfer to an affiliate or subsidiary
• Corporate restructuring

We will provide notice of any assignment that materially affects your rights.

25. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Bitmule Tech LLC regarding SwimMeet Pro.

These Terms supersede all prior or contemporaneous:

• Oral or written communications
• Proposals or representations
• Agreements or understandings

No modification or amendment is valid unless:

• Made in writing
• Signed by an authorized representative of both parties
• Or updated through the process described in Section 26

26. Changes to These Terms

We may update these Terms periodically to reflect:

• Changes in our practices or services
• New legal requirements or regulatory guidance
• User feedback or industry best practices
• New features or functionality

Notification of Changes:

For significant changes, we will:

• Email registered users at least 30 days before changes take effect
• Post prominent notice on our website
• Update the "Last Updated" date at the top of this document

What Constitutes Acceptance:

Continued use of SwimMeet Pro after the effective date of changes constitutes acceptance of the updated Terms.

If You Disagree:

If you disagree with changes:

• Discontinue use of the service before the effective date
• Contact support@swimmeet.pro to close your account
• Request a data export before account closure
• Subscription fees are non-refundable even if you disagree with changes

Material Changes:

Material changes may include:

• Modifications to pricing or payment terms
• Changes to core service functionality
• Alterations to dispute resolution procedures
• Revisions to liability limitations or warranties

27. Termination

Termination by You:

You may terminate your account at any time by:

• Canceling your subscription through account settings
• Contacting support@swimmeet.pro
• Following the cancellation process in Section 14

Termination by Us:

We reserve the right to terminate or suspend your account immediately, without prior notice, for:

• Violation of these Terms or our policies
• Fraudulent or illegal activity
• Abuse of the service or other users
• Non-payment of subscription fees
• Conduct that harms SwimMeet Pro, its users, or its reputation
• Providing false information during registration
• Extended inactivity (typically 12+ months)
• At our discretion for any reason or no reason

Effect of Termination:

Upon termination by either party:

• Your right to access and use SwimMeet Pro ceases immediately
• You lose access to all meet data, results, and account information
• Your data will be retained for 30 days, then permanently deleted (subject to legal requirements)
• You may request a data export within the 30-day period
• Subscription fees are non-refundable
• Provisions that by their nature should survive termination will survive (including Sections 12, 15, 16, 21, 24, 25)

Survival:

The following sections survive termination:

• Indemnification (Section 12)
• Limitation of Liability (Section 15)
• Disclaimer of Warranties (Section 16)
• Intellectual Property Rights (Section 17)
• Dispute Resolution & Governing Law (Section 21)
• Assignment (Section 24)
• Entire Agreement (Section 25)

28. Beta Features & Experimental Tools

We may offer beta features, experimental tools, or preview functionality that is still in development.

Beta Terms:

Beta features:

• Are provided "AS-IS" with no warranties or guarantees
• May be modified, changed, or removed at any time without notice
• May contain bugs, errors, or security vulnerabilities
• Are not subject to Service Level Agreements (SLAs)
• May have limited or no customer support
• May result in data loss or corruption

Your Acceptance:

By using beta features, you acknowledge:

• You understand the experimental nature of these features
• You use them at your own risk
• You will provide feedback if requested
• You will not use beta features for critical meets without backup plans

Feedback:

If you provide feedback on beta features:

• We may use your feedback without compensation or attribution
• You grant us an unlimited, perpetual license to use your feedback
• You waive any intellectual property rights in the feedback

29. Acceptable Use for Swimmer Data

Special restrictions apply to the use of swimmer personal information.

Permitted Uses:

Swimmer data may only be used for:

• Meet management and administration
• Generating heat sheets and publishing results
• Reporting to USA Swimming or other swimming organizations as required
• Historical record-keeping
• Compliance with legal obligations

Prohibited Uses:

You may NOT use swimmer data for:

• Marketing or advertising to swimmers or parents
• Selling or sharing with third parties for commercial purposes
• Building mailing lists or contact databases
• Recruiting swimmers to other teams without proper authorization
• Any purpose unrelated to the specific meet for which data was collected
• Creating profiles for purposes other than meet management

Data Minimization:

You should only collect and enter swimmer information that is:

• Necessary for meet management
• Appropriate for the specific meet type
• Authorized by swimmers and parents

30. Contact Information

For any questions, concerns, or notices regarding these Terms of Service:

General Inquiries:

• Email: support@swimmeet.pro
• Response Time: Within 2-5 business days

Legal Notices:

• Mail: Bitmule Tech LLC, Attention: Legal Department, 46 Irving, Eugene, Oregon 97404, USA

Account Support:

• Email: support@swimmeet.pro
• Hours: Monday-Friday, 9 AM - 5 PM Pacific Time

For Swimmer Data Concerns: First contact the meet director who manages your meet registration. If unresponsive, contact us at the email above.

Effective Date: January 19, 2026

Terms Version: 1.0

By using SwimMeet Pro, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.